Return and warranty protection: Our flutes are shipped in a perfectly playable condition free of mechanical flaws, and leaks. If for some reason the flute goes out of adjustment, you can use the adjustment screws yourself, or bring it to your technician. All flutes go out of adjustment, no matter how expensive. Our warranty and return are not “no questions asked” and if there is a serious problem that we missed, we will repair it, or you can send it back. If you are not able to adjust it, we will assign a flute technician to repair it. Shipping to and from the local service person is not included. This policy is what allows us to offer ridiculously low prices, and we hope you appreciate that.